FAQ

Compatible with Magento 2.4.x (CE and EE).

Yes, you can define prompt styles, tone, and structure directly within the extension settings.

Absolutely. You can generate localized content for any store view and language.

Yes — free installation and initial configuration are included.

Yes, a 30-day money-back guarantee applies if you’re not fully satisfied.

Of course. Submit your requirements using the Request a Quote button, and our Magento experts will prepare a personalized plan.

Compatible with Magento 2.4.x and latest patch releases.

Yes — it pushes enhanced eCommerce events ready for GA4 or Universal Analytics.

 No. The extension is designed to work without template edits and is tested across popular themes and checkout customizations.

Yes — map SKU, category, brand, custom attributes, and revenue fields to the dataLayer.

 Yes — the module is compatible with server-side setups and helps with event validation.

 No — we offer free installation and will verify event flows and assist with GTM preview testing.

Ideally 8–10 weeks before — early readiness ensures no last-minute chaos.

Yes, all our solutions are fully compatible with Magento 2.4.x CE & EE versions.

Absolutely — we refine checkout speed, logic, and reduce abandonment rates.

Yes, we set up promotional rules, email triggers, and abandoned cart automation.

No — all performance improvements and campaign setups are tested in a staging environment first.

Compatible with Magento 2.4.x (CE and EE).

Yes — tailor prompts, tone, and style directly in the extension settings.

Absolutely — serve localized responses for any store view.

Yes — free installation and initial configuration included.

Yes, a 30-day money-back guarantee applies if you’re not satisfied.

Yes — CoPilot Chat is designed to scale with thousands of visitors and multiple stores.

 Compatible with Magento 2.4.x (CE and EE).

 Yes — define preferred URLs for products, categories, and CMS pages.

 Absolutely — manage canonical rules across all store views.

Yes — free installation and configuration included.

Yes — 30-day money-back guarantee if you’re not satisfied.

Most ecommerce stores go live within 2–4 weeks, depending on complexity and customization.

We specialize in Magento, Shopify, WooCommerce, and custom ecommerce solutions.

 Absolutely! Every ecommerce store we build is fully responsive for mobile, tablet, and desktop.

Yes, all packages include 1-year dedicated support to ensure smooth operations.

 We create high-converting landing pages, optimize layouts, and implement best UX practices to increase sales.

 A faster store improves user experience, reduces bounce rates, and boosts SEO rankings — leading to higher conversions.

Use Google PageSpeed Insights to analyze the website on both mobile and desktop.

 Common factors include image sizes, caching, server response times, CSS/JS minification, and theme performance.

Yes! VDCStore provides services like Magento/Shopify optimization, Hyva theme integration, and web performance improvements to boost speed and conversions.

 Google considers site speed as a ranking factor. Faster stores rank higher in search results, attract more visitors, and convert better.

Magento updates include critical security patches, performance improvements, and bug fixes. Regular updates protect your store from hacks, vulnerabilities, and ensure compliance with the latest standards.

Yes. We follow strict backup and staging protocols to ensure your data is fully protected. Your live store remains safe while updates are tested before deployment.

Yes. Our team can handle Magento 1.x to 2.x migrations and upgrades to the latest Magento 2.x versions, including all security patches.

Before upgrading, we audit your themes and extensions for compatibility. Any necessary adjustments are handled to ensure your store functions flawlessly after the update.

The timeline depends on your store’s size, extensions, and customizations. Most standard updates are completed within a few hours to a couple of days, with zero disruption to your live store.

Absolutely. We offer post-upgrade support to troubleshoot any issues, ensure your store runs smoothly, and keep your website secure.

Delaying updates can leave your store vulnerable to hacking, malware, and data breaches, which could damage your reputation and revenue. Regular updates keep your store secure and optimized.

Yes. We can implement a maintenance plan that ensures your store stays up-to-date with automatic security patches and version upgrades, minimizing manual effort and risk.

Hyvä isn’t just a theme, it’s a performance revolution for Magento 2. Expect 90+ PageSpeed scores and a stunning UI.

Traditional themes slow your store down. Hyvä gives lightning speed, clean code, and better SEO visibility.

Not at all! Our experts at VDC Store ensure your brand look stays intact while boosting performance.

Most stores are upgraded within 1–2 weeks, depending on customization and extensions.

Yes, and for non-compatible ones, we provide custom compatibility patches to keep everything smooth. 

Definitely. Faster loading = better Core Web Vitals, higher rankings, and more sales.

The certified Magento team at VDC Store, we specialize in Hyvä Theme integration and optimization.

Magento 2 extensions are additional features or functionalities that can be integrated into your Magento 2 store to enhance its capabilities. These extensions are designed to improve various aspects of your e-commerce website, from user experience to backend processes.

Purchasing and installing a Magento 2 extension is a straightforward process. Simply browse our extension store, select the desired extension, and proceed to checkout. After the purchase, you will receive installation instructions along with the necessary files. Installation typically involves uploading files to your server and configuring settings through the Magento admin panel.

Each extension will specify its compatibility with different versions of Magento. Make sure to check the product page or documentation to ensure that the extension is compatible with your Magento 2 version before purchasing.

We offer various support options depending on the extension. Typically, support includes assistance with installation, configuration, and addressing any bugs or issues. Check the product page or contact our support team for details on the support package associated with the extension.

While many extensions are ready to use out of the box, some may offer customization options. Check the extension documentation or contact our support team to inquire about customization possibilities. Additionally, you may hire our development team for tailored solutions.

No. Our solution is completely no-code, and we handle all the technical work. 

Yes. Your products, orders, and customer data sync instantly with your app. 

Absolutely. You can personalize colors, fonts, banners, and layouts to match your brand. 

Yes. We build apps for both platforms and publish them on the Play Store and App Store. 

We provide dedicated support to resolve any issues, updates, or new feature requests.